Privacy Policy & Data Protection.

1. Commitment to Your Privacy

APR Roofing Solutions (“APR Roofing,” “we,” “us,” or “our”) is a licensed California roofing contractor (CSLB #947534) operating headquarters in Lancaster, CA and a regional South Bay facility in Gardena, CA. We respect the privacy of every homeowner, commercial property manager, real estate agent, and website visitor.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit aprroofing.com, request a 21-point roof inspection, submit a quote request, order an escrow roof certification, or communicate with our dispatch personnel.

2. Information We Collect

We only collect personal information that you voluntarily provide to us or that is strictly necessary to perform roofing diagnostic inspections and construction estimates:

• Contact Details: Your full name, telephone number, mobile number, and email address.
• Property Information: Service street address, city, ZIP code, approximate building square footage, number of stories, roof material type (shingle, Spanish tile, commercial TPO), and reported leak locations.
• Photographic & Diagnostic Data: High-resolution exterior photos, drone aerial surveys, thermal moisture scan imagery, attic inspection notes, and municipal permit application data.
• Transaction & Escrow Data: Escrow file numbers, title officer contact details, lender certification requests, and itemized invoice records. We do not store raw credit card numbers on our servers; payments are processed through PCI-DSS compliant third-party processors.

3. How We Use Your Information

We use your information exclusively for legitimate roofing contractor operations, including:

• Preparing accurate, itemized line-item estimates and 2026 price proposals.
• Dispatching certified in-house roofing crews and diagnostic drone technicians to your property.
• Issuing official 2-year and 5-year written roof certifications for real estate escrow and mortgage underwriting.
• Submitting official building permit applications, Title 24 CF-1R/CF-2R energy compliance documents, and inspection sign-offs to City of Lancaster, City of Palmdale, and Los Angeles County Building & Safety departments.
• Processing $0 down financing pre-qualification applications with licensed lending partners upon your explicit request.

4. SMS & Mobile Messaging Disclosures (10DLC Compliance)

When you provide your mobile telephone number to APR Roofing via our website quote forms or telephone dispatch, you consent to receive transactional text messages regarding your appointment confirmation, on-the-way crew notifications, roof diagnostic photos, and estimate delivery.

Message frequency varies based on your project schedule. Message and data rates may apply. You may reply STOP at any time to cancel SMS notifications, or reply HELP for assistance.

5. California Privacy Rights (CCPA / CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific legal rights regarding their personal information:

• Right to Know: You may request disclosure of the specific personal data we have collected about you over the past 12 months.
• Right to Delete: You may request the deletion of personal information we have collected from you, subject to legal record-keeping requirements for building permits and warranties.
• Right to Non-Discrimination: We will never deny services, charge different prices, or provide a lower quality of service to any consumer exercising their California privacy rights.
• We Do Not Sell Personal Data: APR Roofing Solutions does not sell, rent, or monetize your personal information to data brokers or advertisers.

To exercise any of these rights, please contact our privacy compliance officer at info@aprroofing.com or call our office at (661) 406-0863.

6. Contacting APR Roofing Solutions

If you have questions or concerns regarding this Privacy Policy, our data practices, or your contractor records, please reach out to our team: